Banking Insights

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Blog: Five Areas for Banks and Credit Unions to Focus on in 2019

While fintechs have introduced new innovations to a staid industry, traditional FIs possess great assets that could allow them to surpass the success of fintechs. Here are five key areas FIs should focus on this year.

Blog: Bankers, Let’s Get Real: Here’s the Question You Need to Answer (Truthfully) Today.

Let me ask you a question: How do you think your customers view your bank? As a group of individual channels? Or as a single brand, made up of touchpoints and experiences?

Blog: The Digital Game Changer Making “Owned Channel” Advertising More Critical Than Ever Before

When your consumers step up to your ATMs, they’re in a banking frame of mind. They’re interacting with a trusted source—the screen on your terminal—and they’re viewing wait screens while they conduct their transactions. There is no better time to connect with them through customized, personalized ads based on their specific banking history.

Blog: How Customers Are Changing the Banking Industry

What is a meaningful banking experience? For most customers, banks are still very siloed in how they operate. Learn how you can bust out of silos to provide better customer experiences in our blog.

Blog: Branch Transformation That Transcends Channels

In the Nov. issue of RBR Banking Automation Bulletin, our Business Development Lead, Branch Transformation and Consumer-Centric Experience, <a href="https://blog.dieboldnixdorf.com/aut

Blog: Piraeus Bank Launches an Innovative e-Branch

Through a strategic collaboration with this leading Greek bank, we helped introduce automation technology that is driving efficiencies and enhancing consumer relationships.

Blog: Connected Commerce: It’s Not Just for Retailers

Though banks aren’t using the word “connected” just yet, they are starting to think in terms of omnichannel strategy. Providing an integrated physical and online experience — in many cases with a mobile app as well — is the first step in that journey.

Blog: Personalized Marketing, Now Available at the ATM 

Your ATM fleet is an important marketing asset. Are you using it to its full potential?

Blog: Is your customer experience a “want” or a “need”?

Move CX from a “want” to a “need” – and make some actionable changes that will help you offer an enhanced, consumer-centric experience. It starts with your internal departments.

Blog: Turn Your ATM Into a Marketing Engine

Diebold Nixdorf commissioned Forrester Consulting to examine the total impact of Marketing at the ATM. Listen to the on demand webinar and read the full study.

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